Return Policy

At ThePerfumePalette.com, we strive to provide our customers with the highest quality products and customer service. If you're not completely satisfied with your purchase, please read our return policy below.

  1. Unopened Products: We accept returns for unopened products within 3 to 5 days of purchase. To be eligible for a return, the product must be in its original, unused, and sealed condition.

  2. Opened Products: Once the product packaging has been opened, it cannot be returned. We do not accept returns for opened products due to hygiene and safety reasons.

  3. Decant Products: Please note that decant products are final sale and are not eligible for returns or exchanges.

  4. Return Process: To initiate a return for unopened products, please contact us at 03120764867 or email us at perfumepalette1@gmail.com with your order details. Our customer service team will guide you through the return process.

  5. Customer Support: If you have any questions or concerns, feel free to reach out to us via phone at  03120764867 or by email at perfumpalette1@gmail.com. We're happy to assist you!

Thank you for shopping with ThePerfumePalette.com!